We have received confirmation that the system is now back online after the scheduled maintenance.
Posted Oct 18, 2018 - 10:47 BST
Identified
We have received confirmation from the supplier that their server migration is still in progress, and the connection problems are now being investigated.
Posted Oct 18, 2018 - 09:28 BST
Investigating
Broadway Inbound was undergoing scheduled maintenance this morning between 04:00 and 06:30 UTC, but the system has not come back since then. We have contacted the supplier system support staff and are awaiting their response.
Events affected: - *2H5X*: Aladdin - Broadway
- *M8LG*: American Son
- *3NU7*: Anastasia - Broadway
- *L7TE*: Apologia
- *29YX*: Avenue Q
- *2HLB*: Beautiful: The Carole King Musical - Broadway
- *L7TG*: Bernhardt / Hamlet
- *29Z1*: Blue Man Group
- *2TI8*: Blue Man Group - Las Vegas
- *29Z2*: Chicago - Broadway
- *3OEN*: Come From Away - Broadway
- *3N8R*: Dear Evan Hansen - Broadway
- *JVU0*: Desperate Measures
- *JX8E*: Dialogues Des Carmelites
- *423L*: Frozen
- *JHWL*: Head Over Heels
- *477G*: Jersey Boys
- *49XR*: King Kong
- *2THU*: Kinky Boots - Broadway
- *L7TJ*: Kiss Me, Kate
- *29Y0*: Le Reve-Las Vegas
- *JX8L*: Marnie
- *469W*: Mean Girls
- *49WW*: My Fair Lady
- *3W06*: Once On This Island - Broadway
- *2SPJ*: School Of Rock - Broadway
- *29ZX*: Stomp - Broadway
- *4FCJ*: Summer: The Donna Summer Musical
- *3WA9*: The Band's Visit - Broadway
- *364J*: The Book Of Mormon - Broadway
- *ME58*: The Cher Show
- *JHJR*: The Ferryman
- *2A00*: The Gazillion Bubble Show
- *2A01*: The Lion King - Broadway
- *2A03*: The Phantom Of The Opera - Broadway
- *MNEW*: The Prom
- *JHHA*: Torch Song
- *38NI*: Waitress - Broadway
- *2A06*: Wicked - Broadway
Posted Oct 18, 2018 - 09:08 BST
This incident affected: Supplier ticketing systems.