Merlin (UK : Alton Towers / Chessington / Thorpe Park / Warwick Castle + German Theme Parks) currently offline

Incident Report for Ingresso

Resolved

This incident was resolved at 5.16pm, we spent some time monitoring before closing the incident

Posted Feb 01, 2024 - 18:16 GMT

Update

We are continuing to work on a fix for this issue.

Posted Feb 01, 2024 - 16:28 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 01, 2024 - 15:45 GMT

Update

We are continuing to investigate this issue.

Posted Feb 01, 2024 - 15:31 GMT

Investigating

We are currently investigating this issue.

Posted Feb 01, 2024 - 15:13 GMT

This incident affected: API, White label websites, and Supplier ticketing systems.